Agreement
By opting in to receive SMS or MMS messages from Slim Path Solutions Inc. (“we,” “us,” “our”) through our toll-free or A2P 10DLC numbers, you agree to these Terms and Conditions (“Terms”) and our Privacy Policy at https://contact.slimpathsolutions.org/privacy-policy.

These Terms comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, HIPAA, and carrier requirements for healthcare-related A2P messaging.

Services
We use SMS/MMS messaging to send important updates related to your care, including appointment reminders, weight loss check-ins, or post-treatment follow-ups (typically 1–4 messages per month).

Messages are strictly for treatment and wellness communication. Marketing or promotional messages are only sent if you provide separate, explicit consent. Standard message and data rates may apply

Eligibility and Consent
To participate in our messaging program, you must:

Be 18 years or older.

Be a resident of the United States or Canada.

Be a patient or authorized representative of Slim Path Solutions Inc.

You must give explicit consent to receive messages (e.g., through an unchecked box stating: “I consent to receive SMS communications from Slim Path Solutions Inc. Msg & data rates may apply. Reply STOP to cancel.”).

We securely store all opt-in records as required by law. You may revoke consent at any time (see Opt-Out below).

Opt-In and Opt-Out

Opt-In: Consent is collected via web forms, paper forms, or verbal agreement during patient intake, with a link to these Terms and our Privacy Policy.

Opt-Out: To stop receiving messages, reply “STOP” to any SMS; we will send a one-time confirmation and cease further messages. To resume, you must opt in again.

Support: Reply “HELP” for assistance or contact us at [email protected] or +1 (336) 604-9900.

Your Responsibilities
You agree to:

Provide an accurate, active mobile number.

Notify us of any changes to your contact information.

Use our SMS services lawfully and not for illegal purposes.
We may monitor messages for compliance with these Terms and applicable laws.

Data Handling
We limit the use of protected health information (PHI) in SMS to the minimum necessary per HIPAA. Your data is not sold or shared with third parties for marketing. See our Privacy Policy for details.

Disclaimers and Liability

Services are provided “as is” without warranties of any kind.

We are not liable for delays, failures, or issues caused by mobile carriers or third parties.

You indemnify us against claims arising from your misuse of our SMS services.

We reserve the right to suspend or terminate services for non-compliance with these Terms.

Assistance

If you need assistance or have any questions, you can text "HELP" to get support, or visit our website at https://slimpathsolutions.com/contact-us for further information.

Governing Law and Dispute Resolution
These Terms are governed by California law. Any disputes will be resolved through binding arbitration in Los Angeles, CA, per the American Arbitration Association’s rules, except where prohibited by law.

Changes to Terms
We may update these Terms at any time. Changes will be posted at https://contact.slimpathsolutions.org/terms-and-conditions, and continued use of our SMS services constitutes acceptance.

Contact Us
For questions or concerns:

Email: [email protected]

Phone: +1 (336) 604-9900

Address:
Slim Path Solutions LLC.
3410 Healy Dr STE. 202 Winston-Salem NC 27103

For our full HIPAA Notice of Privacy Practices, visit https://contact.slimpathsolutions.org/hippa-compliance.